Tag Archives: weather related catastrophes

Claims handling – watch what you say

Now that Hurricane season is upon us, there is certainly a greater likelihood that Mother Nature could cause a more significant number of your agency customers to suffer a loss of some type. As the old adage goes “nothing brings … Continue reading

Posted in Tips | Tagged , , , , | Comments Off on Claims handling – watch what you say

Be careful when using statistics

Imagine that you are sitting down with a current or prospective customer talking about the issue of flood insurance. As you are discussing the coverage, it is conceivable that the customer may ask the following question: “what are the chances … Continue reading

Posted in Tips | Tagged , , , , | Comments Off on Be careful when using statistics

“Nothing brings out an agent’s mistake as quick as a catastrophe”

I am not sure if I am the official author of this quotation but it is definitely an expression I have used thousands of times. Why? Because when you think about it, you can see how accurate it really is. … Continue reading

Posted in Tips | Tagged , , , , , , , | Comments Off on “Nothing brings out an agent’s mistake as quick as a catastrophe”

Don’t bet against Mother Nature

I was recently reading the November issue of Best’s Review, specifically the article on the recent flooding in South Carolina. One of the things that really caught my attention in this excellent article was that the rainfall that caused this … Continue reading

Posted in Tips | Tagged , , , , , , | Comments Off on Don’t bet against Mother Nature

E&O Insights: Will Your Files Help or Hurt You in a Disaster?

This is an excerpt from an Insurance Journal article that I authored in the July 6, 2015 edition. “Typically, there’s not much warning when a disaster strikes. No one knows the “when,” “where” and “how severe” of the next big weather event. … Continue reading

Posted in Published articles | Tagged , , , , , , , , | Comments Off on E&O Insights: Will Your Files Help or Hurt You in a Disaster?

E&O Insights: Mother Nature’s Effect on E&O Claims

This is an excerpt from an Insurance Journal article that I authored in the September 23, 2013 edition. “It seems that practically every time you turn on the news, a part of the United States is being threatened by a … Continue reading

Posted in Published articles | Tagged , , , , , , | Comments Off on E&O Insights: Mother Nature’s Effect on E&O Claims