Tag Archives: Social Media

How many clients are using texting to communicate with your agency?

If an agency were to know this number for each of the last 2 years, there is no doubt that they would be seeing an increase. Whether your agency wants texting to be a way clients communicate with you or … Continue reading

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Social Media – can it get you in trouble?

In the attached article by Christopher J. Boggs that appeared on www.insurancejournal.com on Aug 4th, this issue is explored with an in-depth review of what coverage could be found under the homeowners policy. Mr. Boggs is vice president for education for … Continue reading

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Does social media present some E&O risks?

Recently at a NetVu conference, I “hosted” a session on this subject and was very pleased with the number of attendees and the great participation. It certainly appears that this is an issue on many agents’ minds. Most agents agree that … Continue reading

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Do your homeowners policies cover Social Media ?

There is a good chance that most of an agent’s personal lines customers present some form of social media exposure. If a claim were to develop, to what degree does the homeowners policy afford coverage? Many experts have looked at … Continue reading

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Do some of your insurance agency clients use texting to communicate with your office ?

While texting has been part of our personal lives for a number of years, it appears based on comments from agencies that texting has found its way into corporate America. While some agencies may want to avoid this level of technology … Continue reading

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What does your website say about your insurance agency?

Since surveys have shown that an increasing number of consumers are doing their initial research on the website, there is no doubt that many agencies have looked to strengthen their agencies website “marketing” message. While this seems to certainly make … Continue reading

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Are your customer’s kids using social media?

The short answer is probably. Whether the social media involves Facebook, Twitter, YouTube or any of the other various forms of social media, the odds are that the children of your customers are active in utilizing this aspect of “communication”. While … Continue reading

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In 25 words, what is your insurance agency known for?

This is a question I frequently ask agents when I interact with them at seminars / conventions, etc. Typically the response goes something like this: “our agency provides the best customer service of any agent in town”. Sounds impressive but 1) is … Continue reading

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E&O Insights: Social Media Can Be Your Friend or Foe

This is an excerpt from an Insurance Journal article that I authored in the April 2, 2012 edition. “Effective use of the various forms of social media can play a huge role in the success of your business. Therein is … Continue reading

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In Few Years, Social Network Data May Be Used in Underwriting

This is an excerpt from an Insurance Journal article written on October 13, 2011 by Young Ha. “The insurance industry is paying increasing attention to what people and businesses post on social networking sites like Facebook, Twitter and LinkedIn. Already, … Continue reading

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