Tag Archives: personal lines

Are you checking your Personal Lines Downloads?

It seems that over the years, as automation has kicked in to a much higher degree, agencies have developed a corresponding higher level of trust on the quality of the work product from their carriers. It is almost like “it’s … Continue reading

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The latest in Dog Bites statistics

As noted in the attached excellent article published by the Insurance Information Institute (www.iii.org), dog bites and other dog-related injuries accounted for more than one-third of all homeowners liability claim dollars paid out in 2016, costing in excess of $600 … Continue reading

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An opportunity to enhance your renewal process

If one were to survey insurance agencies, it is a fair bet that the process for evaluating a client’s exposure is pretty good on new business. While the initial step of securing a copy of the client’s current policies seems … Continue reading

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E&O Insights: Personal Lines Generates More Errors & Omissions Exposure than You Think

This is an excerpt from an Insurance Journal article that I authored in the November 16, 2015 edition. “Most agents’ errors and omissions (E&O) carriers report that commercial lines generates the majority of E&O claims. However, a significant number of E&O claims arise … Continue reading

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Christmas gifts – any insurance issues?

By this time, the Christmas trees and decorations are down and the presents are hopefully being used and enjoyed. Christmas is typically a time when special presents are bestowed on “significant others” and the kids. Possibly your agency has some customers … Continue reading

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Guess what age group wants your personal and professional service?

An article in the June 2013 issue of PropertyCasualty360.com addressed some very interesting results from a recent survey of 4,000 US auto and homeowners consumers. Here are some that I found interesting (and I think you will as well). 26% of … Continue reading

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Does your insurance agency perform an account review for each of your prospects / clients?

If not, this can be a tremendous tool that helps you write more business while reducing your E&O exposure. How often do you interact with your customers? Do they know if they are properly insured for their exposures that they … Continue reading

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Satisfaction Lower for Homeowners with Flood Insurance

Personally I found the study that is referenced in the attached interesting yet surprising. One can only wonder if a campaign to educate customers on flood insurance (including what is and what is not covered) would result in a better “score”. The following … Continue reading

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“Take the kid off my policies”…what should your insurance agency do?

Recently, a long time agency associate from Pennsylvania contacted me and during our conversation, he advised that one of his customers (a lawyer) contacted his agency and instructed the CSR to take his kid off his policies since the sibling had … Continue reading

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