Tag Archives: Insurance producers

Carriers will sue their agents?

The answer is yes. They will and actually this has been a part of the E&O world for many years. Recently, I was reviewing E&O policies from a number of carriers. I am always looking to see what coverages are … Continue reading

Posted in Uncategorized | Tagged , , , , , | Comments Off on Carriers will sue their agents?

Keys (from an E&O standpoint) in the development of the agency website

How do most agency websites get developed? Typically, the agency contracts with a marketing firm to build a website that is very impressive and says a lot of great things about the agency and the type of business the agency … Continue reading

Posted in Tips | Tagged , , , | Comments Off on Keys (from an E&O standpoint) in the development of the agency website

How strong is your focus on training?

Let me ask you a couple of questions… Five years from now, how many of the current agency staff will have retired? Where will your agency find qualified people to replace and train them? In addition, as the agency grows … Continue reading

Posted in Tips | Tagged , , , , | Comments Off on How strong is your focus on training?

Designing and Implementing an E&O loss prevention program is really not that difficult

From time to time, I become aware of agencies that have not officially implemented an E&O loss control program. They may have addressed some of the key issues but without any real formal recognition of the need for an increased … Continue reading

Posted in Tips | Tagged , , , , , | Comments Off on Designing and Implementing an E&O loss prevention program is really not that difficult

Are you making notes on your proposals?

Typically, when producers review the proposal with the prospect / client, as the discussion evolves, and decisions are made, the producer will make notes on the proposal. The notes could involve requests for additional information, coverages accepted / rejected, etc. … Continue reading

Posted in Uncategorized | Tagged , , , , | Comments Off on Are you making notes on your proposals?

Hey Producers – how good is your note taking?

In virtually every agency, producers / sales staff play an integral role in the current and future success of the business. Producers are typically responsible for new business sales and retention of accounts, especially the medium to large accounts. In … Continue reading

Posted in Tips | Tagged , , , , | Comments Off on Hey Producers – how good is your note taking?

What do you want your agency known for?

Hopefully, every agency has a message / a motto that they want their customers to see in them. Call it – their guiding principles they strive to achieve. Recently at an insurance conference I participated in, a COO of a … Continue reading

Posted in Tips | Tagged , , , , , | Comments Off on What do you want your agency known for?

Policy Delivery – what is the best way to handle?

The proper handling of policy delivery is actually an important element in an E&O loss prevention program. Because of this, insurance agencies should have a written agency procedure to follow. For many agencies (more specifically the producers), the procedure is … Continue reading

Posted in Tips | Tagged , , , , , , | Comments Off on Policy Delivery – what is the best way to handle?

Producers – it is important to read the policies you are selling

Today, probably more so than in years past, the various policies don’t have the same degree of consistency. In other words, a GL policy may vary from one carrier to another. The same for umbrellas, property policies, personal lines, etc. … Continue reading

Posted in Tips | Tagged , , , | Comments Off on Producers – it is important to read the policies you are selling

Don’t try to resolve E&O matters yourself

Over the last number of years, I have received frequent e-mails, phone calls, personal inquiries from agency folks concerned about a matter that has occurred in their agency. Typically, the issue involves a client that has suffered a loss for … Continue reading

Posted in Tips | Tagged , , , | Comments Off on Don’t try to resolve E&O matters yourself