Tag Archives: Direct Bill

Do you want to stop “following up” on direct bill cancellation notices?

Over the last number of years, it seemed that many agencies were following up on their direct bill customers reminding them of late payment notices. In fact, in one survey back about 5 years ago, over half of the agencies … Continue reading

Posted in Tips | Tagged , , | Comments Off on Do you want to stop “following up” on direct bill cancellation notices?

What your insurance agency needs to know if you are following up on your customer’s direct bill non-pay notices

There are pros and cons to performing this task and my comments will not touch on whether to do it or not but instead, if you do it or are considering doing it, what are the issues that you need … Continue reading

Posted in Tips | Tagged , , , , , | Comments Off on What your insurance agency needs to know if you are following up on your customer’s direct bill non-pay notices

Does your insurance agency follow up on company issued non-pay notices?

This seems to be one of the bigger issues that agents are currently dealing with. I understand that there are reasons why an agency would choose to follow up on non-pay notices. Among the primary reasons and the one that … Continue reading

Posted in Tips | Tagged , , , , | Comments Off on Does your insurance agency follow up on company issued non-pay notices?