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Category Archives: Uncategorized
All good things must end
After 9 years of providing E&O tips to help agents, it is time to call an end. I have thoroughly enjoyed blogging and hope that I helped in some manner to enhance the E&O culture and commitment of your agency … Continue reading
Posted in Uncategorized
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Thank you….Thank you….Thank you !
When I joined the insurance industry 44 years ago, little did I know that my insurance career would be as rewarding as it has been. While I hope that I have made a difference, for me probably the most rewarding … Continue reading
Posted in Uncategorized
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A key issue in your legal liability standard
Many agencies are apparently not totally aware of the exact legal standard they are going to be held to. Unfortunately, the time they actually become aware of it could be the time that they are facing a claim from one … Continue reading
Posted in Uncategorized
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E&O, D&O, Cyber and EPL – what do they have in common?
The one major issue they all have in common is that there is no uniformity in the various carrier policy forms. Each carrier has their own issues which makes them different. The difference could be a good thing…it could be … Continue reading
Posted in Tips, Uncategorized
Tagged Agents E&O, Cyber, Cyberliability, D&O, E&O, EPL, Errors and Omissions, Insurance proposals, Professional Liability, specimen forms
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Quality Customer Service can help your E&O loss prevention culture
Think back to a recent situation where you encountered a problem in your personal life. Possibly the issue involved the product you purchased or the service you were provided. Now think back to how the person you were dealing with … Continue reading
Posted in Uncategorized
Tagged Agents E&O, Customer expectations, Customer Service, E&O culture, Insurance agents
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Does the staff know the expectations for documentation?
Let me ask you a question: Has your agency experienced periodic issues with the timeliness and quality of documentation? Is there inconsistency among the staff (including the producers) in when and how some things get documented? This is a very … Continue reading
Posted in Uncategorized
Tagged Agents E&O, Customer accountability, documentation, Errors and Omissions, Insurance agents
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Carriers will sue their agents?
The answer is yes. They will and actually this has been a part of the E&O world for many years. Recently, I was reviewing E&O policies from a number of carriers. I am always looking to see what coverages are … Continue reading
Posted in Uncategorized
Tagged Agents E&O, Agents E&O policy, Carriers suing agents, e&o claims, Honesty, Insurance producers
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“Stated value” vs “Agreed Value” – aren’t they the same?
No, they are not. Which one is better? Let’s take a look… Here is the traditional definition of “Stated Value”: “In the event of a total loss we will pay the Stated Value or the Actual Cash Value, whichever is … Continue reading
Posted in Uncategorized
Tagged Agents E&O, Education, Errors and Omissions, Stated Value vs Agreed Value, Valuation
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Is coverage for watercraft sufficient under a HO policy?
Now that it looks like winter is over and we are going right to summer, you might have some clients looking to put their boats in the water for some fun and relaxation. When insuring watercraft, there are typically a … Continue reading
Posted in Uncategorized
Tagged Agents E&O, Boat Insurance, Education, Homeowners, Insurance agents, Stand alone vs HO, Watercraft
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