Monthly Archives: December 2018

All good things must end

After 9 years of providing E&O tips to help agents, it is time to call an end. I have thoroughly enjoyed blogging and hope that I helped in some manner to enhance the E&O culture and commitment of your agency … Continue reading

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Want to know your E&O Culture ? Ask your staff

As we approach the end of 2018, I encourage every agency to set a 2019 goal (or two) that will enhance their E&O culture. This will enable the agency to continue to make progress on building a stronger culture to … Continue reading

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