Unfortunately, at the time of a loss (especially a catastrophe), there may be customers that didn’t truly understand how the deductible applies on their insurance coverage.
In the following article, published on claimsjournal.com on January 17th, Denise Johnson points out a potential area of confusion: the difference between a deductible and a named storm deductible.
Is there the possibility that some of your customers don’t totally understand this issue? Might be an opportunity to educate your customers on this important distinction.
“Hurricanes Harvey and Irma caused massive devastation to Texas and Florida and now frustration for policyholders, their attorneys and public adjusters due to the named storm deductible on some policies.”
Continue Reading A Refresher on the Named Storm Deductible