Monthly Archives: September 2016

Does the staff know that the agency has E&O?

Recently, in an E&O class I was teaching, the issue of the agency’s E&O policy came into the discussion. There seemed to be a perception that some of the agency staff questioned as to whether they should be buying their … Continue reading

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Now is a good time to be thinking about your 2017 E&O goal

In most businesses, this is the time of year that goals and budgets are being established. While typically, those goals are primarily focused on income and expenses, serious consideration should be given to the establishment of the agency’s 2017 E&O … Continue reading

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Use the power of insurance periodicals

To truly be effective in the insurance industry requires a fair degree of knowledge, especially in the technical area. One of the great things about our industry (and one of the most challenging) is that it is always changing to … Continue reading

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Binders on your E&S business

When binding a piece of E&S business, most agencies would probably generate a binder and send it on to the client. Technically, there is a problem with this. The problem is that in the vast majority of cases, the retail … Continue reading

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Just tell me what I need!

When meeting with a customer or prospect, if this is a phrase that you hear, some caution should be exercised. Essentially what the customer is saying is that they want you to make the decision for them. They will probably … Continue reading

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Execution is the key!

After watching a few of the NFL games yesterday, it was very evident that just because a team has the best talent and the best game plan, this does not always translate into a victory. There is an element that … Continue reading

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This is how you win an E&O claim !

Ask most E&O carriers and they will probably advise you that with the right set of facts, you (the agent) have an excellent chance of winning an E&O claim should one be brought against you. In fact, due to the … Continue reading

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