Monthly Archives: July 2015

Do the producers know what is expected of them?

Often in my travels to many of the great agencies in the United States, I have the opportunity to sit down with the agency staff, consisting of the internal support staff, the producers and the agency management. As we talk … Continue reading

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Insurer May Rescind Policy From Inception if Issued Based On False Answers to Insurance Application Questions

As hopefully every agent realizes, the answers to the various questions on applications are extremely important. When those answers are not correct, the insurer has some options that can be very worrisome for agents and clients alike. The attached article … Continue reading

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Labor Department’s 6-Part Test for Classifying Employees, Independent Contractors

The issue of employee or independent contractor has been the root cause of many problems (and probably some additional premiums on some WC policies) over the years. There is no doubt that it has also found its way into an E&O claim … Continue reading

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Policy checking: an important agency responsibility

If an agency were to list all of the various duties that they need to perform and then rank them, I would be very curious where on the list “policy checking” would be. My gut feeling is that this task … Continue reading

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Are there any E&O issues with the sale / service of Life Insurance?

The short answer is a most definite “yes”. While there does not seem to be a high frequency of E&O claims involving life insurance, they do happen and as one can imagine, they can involve significant dollars. A key issue … Continue reading

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E&O Insights: Will Your Files Help or Hurt You in a Disaster?

This is an excerpt from an Insurance Journal article that I authored in the July 6, 2015 edition. “Typically, there’s not much warning when a disaster strikes. No one knows the “when,” “where” and “how severe” of the next big weather event. … Continue reading

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Have you ever faced a possible E&O claim?

If you answered “no”, there is certainly the possibility that you didn’t recognize the situation as a possible E&O claim. Oftentimes, the situation may involve an irate customer who just had a loss only to find out that they didn’t … Continue reading

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