Monthly Archives: April 2015

E&O Insights: When Do You Want to Educate Your Clients?

This is an excerpt from an Insurance Journal article that I authored in the April 6, 2015 edition. “Education of your agency’s clients will likely happen at one point or another. Ideally, it will happen proactively through a series of account reviews, … Continue reading

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Policy checking – a key aspect of E&O loss prevention

As I have addressed many times in this blog as well as in my webinars and seminars, policy checking is extremely important. I know that agencies would like to believe that the policies are perfect but mistakes do occur and … Continue reading

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How well do you know the coverage of your own E&O policy?

Just this week, I was advised of an Agents E&O policy in the marketplace that did not provide any coverage for the sales or service dealing with inland marine and dwelling fire. Why the E&O carrier carved out coverage for those two … Continue reading

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Is everyone in your agency handling claims the same way?

As I have reported numerous times over the past number of years, the handling of claims is and continues to be a major issue and cause of E&O claims. Some E&O carriers are reporting that upwards of 1 in every … Continue reading

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What Agents Should Know About Flood Insurance Changes in Effect April 1

The following is an excerpt of an article that appeared on on April 1 regarding changes in the flood program. “Starting today, when flood insurance policyholders go to renew their policies, they could be quoted premium increases ranging from … Continue reading

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Are you including this procedure when you replace coverage for a client?

For many agencies, this happened once or twice (or more) this past week. Regardless of the insurance cycle we are in, every agency has customers that are extremely premium conscious and don’t want to pay more for their insurance than … Continue reading

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Internal Auditing – how is your agency handling the communication?

More and more, agencies are realizing the true value of performing periodic audits on their employees work product. Auditing is extremely healthy for an organization as it will help to identify any training needs or areas where procedures are just … Continue reading

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