Monthly Archives: July 2014

How are you addressing coverages for the customer to consider?

It seems that over the last 5 years, one of the E&O loss prevention initiatives that agents have widely adopted involves the use of a cover letter when the policies are mailed or delivered to the customer. This is definitely … Continue reading

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Kids going off to college – any insurance issues?

Without wishing the summer away, it does seem like it will only be a matter of time (a short matter) before you have some customers sending their kids off to college. For virtually all parents (and for the kids as well), … Continue reading

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E&O Insights: Why It’s Important to Review E&S Proposals

This is an excerpt from an Insurance Journal article that I authored in the July 21, 2014 edition. “Hard market or soft, having an active relationship with at least a couple of excess and surplus lines (E&S) wholesalers is typically required … Continue reading

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Does your documentation “tell a story”?

For many years, the E&O world was filled with the advice of “document, document, document”. After all, nothing determines the direction of an E&O claim as much as the issue of documentation. Unfortunately, taking those three words at face value … Continue reading

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What makes a “special relationship” not so special?

In the world of Agents E&O, over the last number of years, there has been a fair amount written and discussed on the issue of a “Special Relationship”. While on the surface, this sounds like something that an agency would … Continue reading

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Time for a semi-annual reality check

First and foremost, I hope you had a great holiday weekend. It is hard to believe that the year is half over but since it is, this is a great time for agencies and the great folks like yourself that … Continue reading

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