Monthly Archives: September 2013

Guess what age group wants your personal and professional service?

An article in the June 2013 issue of addressed some very interesting results from a recent survey of 4,000 US auto and homeowners consumers. Here are some that I found interesting (and I think you will as well). 26% of … Continue reading

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E&O Insights: Mother Nature’s Effect on E&O Claims

This is an excerpt from an Insurance Journal article that I authored in the September 23, 2013 edition. “It seems that practically every time you turn on the news, a part of the United States is being threatened by a … Continue reading

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Is your insurance agency providing “Ordinance or Law coverage”?

While I would guess that most insurance consumers have a decent handle on how their property insurance (personal or commercial) addresses damage done by a covered peril, it is probably questionable whether they understand how their insurance addresses the undamaged portion … Continue reading

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Understanding Comparative Fault, Contributory Negligence and Joint & Several Liability

In the insurance business, there are a multitude of terms that are used, especially at claim time. Understanding these terms and how to effectively communicate them can be a challenge, even for long term insurance folks. In this excellent article … Continue reading

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How are you training your insurance producers?

At a recent insurance conference, the topic of training for insurance producers was raised. Actually during the presentation, several quotes were provided that really hit the point on the current state of sales producer training. Some of the quotes: “56% of … Continue reading

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A claim’s impact on your E&O

In virtually every E&O class that I present, someone asks the question “what is going to happen to my E&O if I submit a claim?”. This is a very good question but it is also one that is not easily answered. … Continue reading

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An E&O question to ponder…

In my E&O seminars / webinars, we discuss what is happening as regards E&O frequency. Currently, it appears, despite the impact of Mother Nature, that E&O frequency is flat with 2012 with some carriers reporting E&O frequency in the 6% range. In … Continue reading

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