Monthly Archives: July 2013

E&O Hindsight

This past week, I was honored to work with Chuck Cole from the Atlanta law firm of Owen Gleaton in presenting a Mock Trial at the annual PIA GA convention. The case we used was an actual case that occurred … Continue reading

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When was the last time you “audited” your insurance agency?

Do you have any mistakes in your files? In all likelihood, every agency has some errors in its files. Yet it’s hard to fix them because you’re unsure which files contain the errors. This is where the “auditing process” can … Continue reading

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Are some of your agency customers E&O nightmares waiting to happen?

Maybe they are always late with their payments. Maybe they are not the most astute insurance buyers, only getting those coverages that are mandated by the state or by some type of contract. They may also be those customers that … Continue reading

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Upcoming Speaking engagements

Over the next couple of months, I will be presenting E&O seminars on behalf of the Utica National E&O program in many places around this great country. I would love to see you at one of the following: July 21st Greensboro, … Continue reading

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Some tips when applying for E&O

Many may think that applying for Agents E&O is just a matter of filing out an application and sending it to the broker / carrier. While there is certainly some truth to this philosophy, there are some tips that agents … Continue reading

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A potpouri of E&O tips for Insurance Agencies

Offer options When providing proposals for your customers, it is recommended that you provide a series of limit options for the customer to consider with a statement noting that higher limits may be available. The goal is to help educate … Continue reading

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Unmarried couples living together – is the insurance properly structured?

Certainly one of the issues (and challenges) that carriers and agencies need to address involves changes that occur in our society. Among those changes is the greater potential today for one of the following scenarios: – man and woman unmarried … Continue reading

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File retention and destruction – an important Agent’s E&O issue

For every agency, the issue of file retention needs to be addressed. This should encompass what files to retain and for how long and what files are to be destroyed and the best manner to do that. The agency should … Continue reading

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