Monthly Archives: March 2013

Wedding Insurance – do your “potential newlyweds” know it is available?

It certainly appears from the attached March 21st Insurance Journal article that things can go wrong on a couple’s wedding day. Do you have any customers that will be getting married in 2013? Might be a great opportunity to let … Continue reading

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E&O Insights: Don’t Forget About E&O When Buying or Selling an Agency

This is an excerpt from an Insurance Journal article that I authored in the March 25, 2013 edition. “While the industry seemed to see a spike in mergers and acquisitions activity in 2012 due to some tax implications, many are projecting … Continue reading

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What does your website say about your insurance agency?

Since surveys have shown that an increasing number of consumers are doing their initial research on the website, there is no doubt that many agencies have looked to strengthen their agencies website “marketing” message. While this seems to certainly make … Continue reading

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How well do you know your personal lines customers?

Recently, I have seen a number of articles that referenced surveys, some dealing with personal lines customers with significant wealth,   addressing key coverage issues. It was interesting that many of the participants in the survey were very forthcoming in their lack of sufficient insurance. In fact, … Continue reading

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Be alert as the industry reacts to claims from Mother Nature

In a reaction to the various weather related events and catastrophes, it appears that some industry organizations are proceeding with making policy form filings that would look to exclude coverage for cosmetic damage from wind and hail to homeowner and commercial properties. Agents need to be on … Continue reading

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The E&D formula for insurance agencies

What is the E&D formula? Educate then document. While this may sound very basic (and it actually is in many respects), it is amazing to see the impact that this approach can have. In communication with a number of E&O carriers … Continue reading

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BORs – how to keep them from becoming an E&O nightmare for your insurance agency

Taking over an account via a broker of record letter occurs every day in our industry. While the transaction may be fairly simple, it is important that agencies and the respective producer realize that their work is far from done; … Continue reading

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E&O Insights: Insuring Personal Watercraft

This is an excerpt from an Insurance Journal article that I authored in the February 25, 2013 edition. “It won’t be long before Mother Nature lets your customers know it’s time to get their boats out of storage and into … Continue reading

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