Monthly Archives: July 2011

Your Agent’s Errors & Omissions limit – an extremely important business decision

No doubt, the goal of your agency is to grow and firmly establish yourself within the communities you serve. Unfortunately, there are some agencies whose dreams were cut short because they were hit with an E&O claim for damages well … Continue reading

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E&O Insights: Does Every One of Your Accounts Have a Personal or Commercial Umbrella?

This is an excerpt from an Insurance Journal article that I authored in the June 20, 2011 edition. “The answer to the question posed in the headline is probably “no.” Despite your efforts, not every account (personal or commercial) buys … Continue reading

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Have any of your insurance agency customers formed a living trust?

As individuals / families look to preserve their assets due to the uncertainty of tomorrow, the formation of a living trust is a viable estate planning technique. The attorneys handling the formation of the trust do address the insurance implications but at the end of the … Continue reading

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Make Education Part of Your Insurance Agents E&O Program

This is an excerpt from a PropertyCasualty360.com article that I authored on July 13, 2011. “A customer calls your agency and asks, “I was looking over my package policy and there is mention of an 80 percent co-insurance clause. What exactly does that mean?” … Continue reading

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Upcoming E&O loss control speaking engagements

On behalf of Utica National, a preeminent writer of Agents E&O, I will be presenting 3 hour loss control seminars at the following locations in August: PIA North Dakota Topic – “E&O Hotspots to be on the Lookout for” August … Continue reading

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Are you looking to sell your Insurance Agency?

If you are an agency contemplating selling, there are a number of E&O issues that need your attention. There is no doubt that when negotiating and structuring the deal, failing to address these E&O issues can cause significant problems down … Continue reading

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“Giving in to Temptation” – the story of good insurance agents that did bad things

This is an excerpt from the Spring 2011 edition of IN, published quarterly by the National Association of Mutual Insurance Companies (NAMIC). I was fortunate to be asked to contribute to this well done story by Dave Willis. “Rob had … Continue reading

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Flood Insurance – potentially a great sales opportunity for your insurance agency

It appears that just about every time there is a flood, there is corresponding news revealing how few of the affected homes and businesses actually had flood insurance. With the recent tsunami in Japan, reports indicated that only approximately 40% … Continue reading

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Be certain that your Insurance agency is ethical and honest with your customers and your carriers

For most agencies, this is common sense. After all, there is no doubt that the relationship between your agency and your customers and carriers is built on trust. Without them, you are not in business. With respect to your carriers, … Continue reading

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